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General Data Protection Regulations Privacy Policy

Julian Dyer and Co Chartered Surveyors, and Julian Dyer and Co Lettings and Management are committed to protecting your privacy and will ensure that any personal information provided by you is secure.

Information we collect
We may collect information directly from you or when you visit our website, view our online content or register for services. You can, of course, view information about properties or services we offer without submitting any personal information

Personal Information
When you visit our offices, call by telephone or email to request services ( such as to arrange a viewing, apply for a tenancy, make an offer to purchase a property or to arrange a survey, you will be asked to provide certain information about yourself, including your name, contact details and email address.
Any personal information collected will only be used to provide the requested service, including for instance obtaining references, and to enable us to fulfil our commitments to Clients. Personal information will never be sold or passed on to any third party for marketing purposes.

What we do with the information we gather
We require information to understand your needs and provide you with a better service. We also require information to enable us to fulfill our obligations to Clients. The information you provide will be held securely and in accordance with regulatory requirements. It may be necessary to retain information for long periods of time -perhaps up to 15 years - to fulfil our obligations to Clients, Professional Bodies and our Professional Indemnity Insurers. We will therefore use the information to meet Contractual, Professional and Legal obligations and to perform our own legitimate business interests.

We will take all reasonable steps to keep your information secure. We will not retain your information on our systems for longer than is necessary. Where data is disposed of, it will be deleted if electronic, and if paper-based will be sent for incineration via a reputable contractor.

External Links
Our website may contain links to other websites of interest. Our website may also be accessible from other websites - for instance On The Market and Zoopla. However, once you have used these links to leave our site, you should note that we do not have any control over any such other website. Therefore, we cannot be responsible for the protection and privacy of any information which you provide whilst visiting those sites, which are not governed by this privacy statement. You should exercise caution and look at the privacy statement applicable to the website in question.

Controlling your personal information
If you would like to review or revise information you have previously provided to us you may do by contacting us at the following:-

Julian Dyer & Co
Old Black Lion Chambers
11 Market Street
Tel 01873 855551
Email office@julian-dyer.co.uk

You should however appreciate that if and when you choose to enter into a relationship with us either as Client or Tenant of a Landlord for whom we act as Agent, additional steps will be taken at that stage to collect relevant and necessary information which will then be retained on our files as explained above, to enable us to fulfill our Contractual and Legal obligations and to carry out our legitimate business functions.

Email us, Julian Dyer, estate agent & chartered surveyor Abergavenny, Raglan, Monmouth